TunnelBear Reviews

TunnelBear.com offers several pricing plans for its VPN services. The Free plan allows for limited usage with 2GB of secure browsing. For more extensive use, the Unlimited plan provides all-day security and peace of mind with unlimited secure browsing across unlimited devices, starting from $3.33 per month. For businesses, the Teams plan secures 2+ users with similar benefits as the Unlimited plan, priced at $5.75 per user per month. These plans include access to premium VPN servers, city-level server selection, and priority customer support. Payment can be made using major credit cards like Visa, MasterCard, and American Express, or through PayPal.

TunnelBear.com is known for its VPN services which provide secure browsing by encrypting internet connections. The service is designed to be user-friendly with easy-to-use apps for various devices including Mac, Windows, iOS, and Android. It offers features like preventing data theft, accessing global content, bypassing local censorship, and protecting online privacy. TunnelBear also allows for unlimited simultaneous device connections with its premium plans and supports popular streaming services. Additionally, it offers a free version with limited features and various subscription plans tailored to individual and business needs. The VPN service is highlighted for its fast download speeds and strong AES 256-bit encryption. The company is committed to user privacy, with a policy against monitoring or logging browsing activity, and it conducts regular independent security audits of its apps.

TunnelBear.com offers a variety of payment methods for purchasing subscriptions. Customers can use credit cards to buy subscriptions directly on the website. For mobile users, subscriptions can be purchased through the iOS App Store or the Google Play Store. Additionally, while TunnelBear does not directly accept PayPal, users can link their PayPal account to their Google Pay or Apple ID and use it as a payment method on the respective app stores. All supported payment platforms adhere to the highest security standards to ensure safe transactions.

TunnelBear.com may offer refunds on a case-by-case basis for unsatisfied customers. Requests for refunds are subject to review according to the company's Terms of Service. It is important to note that purchases made through third-party resellers, such as the iTunes/Apple App Store, are governed by the reseller's refund policies. Customers seeking refunds for such purchases should contact the reseller directly. As TunnelBear provides digital services, there is no shipping policy applicable.

TunnelBear stands out for its user-friendly interface and unlimited device connections, which is ideal for those with multiple devices. It has shown improved speed test results over time and offers a free version with limited data usage. Compared to other VPN services, TunnelBear is recognized for its regular independent security audits and commitment to privacy with a strict no-logging policy. However, it may not be the best choice for advanced users seeking high-speed connections and complex features. Services like NordVPN offer faster speeds, a larger server network, and additional security features. Mullvad is noted for its transparency and minimal data collection, while CyberGhost might be preferred for unblocking capabilities. Each service has its strengths, and the choice depends on individual needs such as device compatibility, specific features, and budget considerations.

TunnelBear offers several pricing options for its VPN services. The Free plan allows for limited usage with 500MB of secure browsing. For more extensive use, the Unlimited plan provides unlimited secure browsing and supports unlimited devices, with prices starting from $3.33 per month. For businesses, the Teams plan includes all the features of the Unlimited plan plus additional admin and account management tools, priced at $5.75 per user per month. These plans are designed to cater to a range of needs, from casual users to larger enterprises requiring comprehensive security solutions.

To contact TunnelBear customer support, users can visit the official TunnelBear website and navigate to the support section. There, one can find a range of help topics and the option to contact a Support Bear. The support process is initiated by logging in with a valid email and password. TunnelBear does not offer a public customer service phone number or live chat support, so all inquiries are handled through their online support system. For issues related to purchases made via the iOS App Store or Google Play Store, customers should contact the respective store's customer service.